When is an object actually deleted from the HiveManager config?

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I had to do a manual HiveManager backup today and I took the chance to look at the configuration file and I found that the details of a large number of objects; such as Private PSK User Groups and SSIDs; that had been previously removed from the HiveManager were still present in the configuration file.

Therefore, I have a couple of questions:


  1. When an object is removed from the HiveManager GUI how do we know it has been removed from the HiveManager configuration file? (excluding doing a backup and looking at the configuration file).
  2. Could this be causing the issue some people have reported in this forum that they can't remove some objects even though all references to the object has been removed? I must admit that I have reset a HMOL on more than one occasion to resolve this issue.
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Crowdie, Champ

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Posted 5 years ago

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Abby S, Employee

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Heya Crowdie - when you say "HiveManager configuration file" do you mean the configuration on the AP? Are you clicking the "Audit" button to get a delta of what's configured in HiveManager vs on the AP? A common problem is that people get Aerohive confused with controller solutions. There are very few real-time actions in HiveManager, so in order to remove things like PPSKs, you have to de-auth it or delete it, then update the user settings on the AP (this is one of the checkbox options). Is that what you meant or did I totally misunderstand you?
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Crowdie, Champ

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The file I am referring to is the xxxxxxxxxxx_full_run.config file located in the /HiveManager/downloads/[HMOL name]/script/run folder in the HiveManager backup file.
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Abby S, Employee

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Crowdie - good question. The engineer I would normally ask is away on PTO, so I'll find someone to get the lowdown on this. I suspect the behavior hasn't changed in a long time.
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Crowdie, Champ

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I use the HMOL to design Aerohive networks before we have to deploy them. It also works great for POCs.

I had been working on a hospital design with a SSID for surgeons and this is clearly visible:



However, I had moved on from the hospital design and all the components from the hospital design were removed (or so I thought). When I did a backup and looked at this file there was my previous hospital design (or at least some parts of it).
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Weimin Du

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"xxxxxxxxxxxx_full_run.config" is an interim configuration file generated when pushing configuration to devices or viewing the configuration. If an object is removed but the change has not been pushed to devices or viewed, the interim configuration file is still old and thus still contains the object just removed. HM backup will include this file as well, but will not re-generate the file at backup time, so it is the configuration file of last config push or view before backup.