What to do with old equipment

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  • Updated 2 years ago
We recently took advantage of your upgrade special and replaced many of our AP 120 devices with AP 121 devices. Everything is running great. Does Aerohive care what we do with the old units, no longer under our management?
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Kevin Hackert

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Posted 3 years ago

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Mike Kouri, Official Rep

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Hello Kevin,
I'm glad to see you stayed an Aerohive customer when you upgraded from the AP120, but I wish you had been able to afford a little more future-protection and gone with .11ac hardware.

No, we don't have a return or resale policy, you may do with the old equipment as you wish.

My PLM peers put together a used-equipment policy and process where customers can bring non-new equipment under HiveManager management, and I've been (im)patiently waiting for our sales operations team to roll that out as a formal program, but I don't think they've done it yet.

When/if we do, you may be able to get more $$ for your used equipment.
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Kevin Hackert

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My mistake, we actually upgraded to the AP 130 devices, so we did go with the ac hardware.  But more on point, is there any reason to keep the 120's or give them to someone?  Or can they not be brought back under a different user's hive management?
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Mike Kouri, Official Rep

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Oh very good! Glad to hear it.

Our entitlement keys are for X devices, but not any particular devices, so Yes, they can be easily brought under a different user's Hive, but that would violate our (current) terms of service. If you remove the devices from your own Hive and reset them to the factory-defaults, then someone else can add their serial numbers to their own inventory and when the devices phone home to our Redirector, they'll be steered to that other person's VHM. But, as I said, that violates our (current) terms of service, so I cannot (officially) suggest anyone do that, today. 
(Edited)
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Ryan_w

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"My PLM peers put together a used-equipment policy and process where customers can bring non-new equipment under HiveManager management"  I hope that gets approved!  

Another thing I would love to see is something like a free home use version of HMOL (or a server based version) for up to 3x access points.  I think that would be a great way to get additional exposure to IT folks that want to try it out, but are not willing to make the change at work yet.  It would also add value to older equipment.  
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mr bee

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try to sell them on second hand market or keep them for @ home ;-)