Warning: you must submit a valid entitlement key within 30 days.

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Warning: you must submit a valid entitlement key within 30 days.

After upgrade i get this question, i have already entitlement keys in the license maanger.
Photo of bdonmez

bdonmez

  • 15 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of Andrew Garcia

Andrew Garcia, Official Rep

  • 368 Posts
  • 120 Reply Likes
Please contact support so they can investigate.
Photo of Emilio Maldonado

Emilio Maldonado

  • 37 Posts
  • 11 Reply Likes
The VHM ID is not showing in your screen. This should be troubleshooted by support. Thanks for reporting it.

-em
Photo of bdonmez

bdonmez

  • 15 Posts
  • 0 Reply Likes
Hello Emilio,

I hide that id, it shows normally. What are the procedures to get support?

Regards,

Bayram
Photo of Emilio Maldonado

Emilio Maldonado

  • 37 Posts
  • 11 Reply Likes
Hello B,
Following up with your case, it was investigated by our team, there was a glitch with the license key. Your account & licensing were fixed some days ago, just updating here to close the thread.

Regards
Emilio