User Manager show the message "Unknown error"

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  • Updated 5 years ago
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Hy,

i use the User-Manager to create PSK for guests. I want to create a custom Account Template (User-Manager-->Account Templates-->New), i have changed the footer html.

My Problem, when i am insert the follow html code under the rest of text and push the save button i receive a message "Unkown error" , i found no solution. I have the HiveOS 6.02.

Code:

Inhalt Zelle 1 von Reihe 1
Inhalt Zelle 2 von Reihe 1
Inhalt Zelle 3 von Reihe 1

Inhalt Zelle 1 von Reihe 2
Inhalt Zelle 2 von Reihe 2
Inhalt Zelle 3 von Reihe 2

Inhalt Zelle 1 von Reihe 3
Inhalt Zelle 2 von Reihe 3
Inhalt Zelle 3 von Reihe 3
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Coolace

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Posted 5 years ago

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Mike Kouri, Official Rep

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Coolace,
Am I correctly translating this as "Contents of cell 1 of row 1", "Contents of cell 2 of row 1", etc? Can you post a screenshot or two of how you have configured this?
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Coolace

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thank you Mr. Kouri for the answer.

sorry, it was a copy and paste failure of the code .

i tried somethink like that



I can also produce the failure when i am make a copy from a long plain text (like 40 lines in Word) in the footer html. After i have compressed the Save Button i receive the message "Unknown error"

Here is a Screenshot from the Message

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Tim Ruda, Official Rep

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Hi Coolace,

Although the page does not state this, there appears to be a 2048 character limit in each field (header/footer). This includes spaces as characters.

I was able to reproduce the same error when using 2049 characters in either of the fields.

Is the text and code you are trying to use over this limit? I'd recommend running it through one of the many free online character counters to verify.
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Coolace

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Hi Mr. Ruda,

i was not aware of this limitations. I attempt it with only 571 characters of plain text and only this html code
inside the plain text to receive good looking format but after i have compressed the Save Button i receive the message "Unknown error".
i also only insert the text in the field (footer), the field header was empty.

i have tried it with only plain text, less than 573 characters, in the footer and the effect is the same

I have also tested the following step, a empty header and 232 Characters in the footer line and Save, failure. When i insert Text into the header and the 232 Characters into the footer it will works, but no more characters.

what do i wrong?