User Activity Report

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  • Question
  • Updated 3 years ago
  • Answered
Is there a way to run a report on a specific user? I like the detail I get from the Applications monitoring, but I only see top users. I'd like to be able to type in any name and get the application and usage data. It would be very helpful to be able to pull 30 days worth of data and then break it down by what they did each hour of the day.
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Will Rhodes

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Posted 5 years ago

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Josh Brown

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Yes! And better yet, let's make it a standard view through the UI with an export button. I want realtime and historical data for a client at my fingertips! :-)
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Edward Nice

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I've been amazed that with PPSKs, and so much data available, with so many dashboards/widgets/reports etc., there seems no way to produce a monthly usage report for an individual user (or by user for a group). I'm looking for a report (preferably 1-2 page per PPSK) that documents connections times, minutes, usage, speeds, traffic volume etc., sub-totaled by device, with summarized total for the PPSK. Much as I receive from the electric company or other utility providing services. This would be useful internally to support soft charges (back billing) to departments, or to external users/subscribers which are billed for services. Would make for great ROI presentations for budgeting and justifying expansion funds.

Of course I may just be missing something . . .
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Stephen Wyles

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I also need to run reports on applications by a specific user. Any luck?
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Scott M., Sr. Support Engineer

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Hello Will,

I've looked through HiveManager and discussed the subject internally. The consensus is that we currently do not have a report such as you've described.

However, I'm told that a feature request has already been submitted for this. If you'd like to put your weight behind this feature request, I recommend you contact your service provider and get a support case opened to request this feature. Your request will be a duplicate, but when multiple customers ask for the same thing it can help.
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Nick Lowe, Official Rep

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Such a report would be awesome and by happenstance I was just looking for the same thing, but remember the user name would be falsifiable/spoofable by way of an anonymous outer identity unless the RADIUS server returns the inner identity in the User-Name AVP of the Access-Accept or is specifically configured to prohibit the use of an outer identity that differs to the inner.

You could easily claim to be any user you wanted to be otherwise...

Additionally, unless the identity was normalised, different forms of user name that map to the same user would be tracked as being discrete, individual users complicating activity correlation.
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Edward Marshall

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Also looking for a similar sort of report which shows connectivity of a specific user based on MAC address - would this be possible? The idea behind this is we wanted to see if staff are actually bringing their ipads into school. An overview of connectivity over the past month or two would be super. I have had a look through the reporting but couldn't get more than a summarised connection log for the past day, regardless of time-frame that I select.

Thanks for any suggestions!
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Frank Andringa

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I was wondering if this report feature request is available nowadays within Hivemanager on premise ?

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Malcolm Snelgrove

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One thing I found which helped. If you can apply filters by location, you can get a better idea of the spread of usage and other user reporting at the level of the buildings/rooms you have set up under the Map tools then across the whole site. Not ideal, but it may be useful for someone.