It has come time to remove Aerohive equipment from our campus. It is unfortunate, but required for the direction we are headed. There were many things that were amazing about this equipment, but there were some challenges that we just could not overcome. That said, I know our organization would be much happier knowing that the equipment went to someone who could use it, than going to electronics recovery or worse yet, the landfill.
We are a small private hospital who would love to see this equipment go to another small healthcare organization or the educational system. Preferably somewhere in our region, which is the Northwest.
If you would have use for any AP330's, AP350's, or AP170's, please throw a reply up here and I can submit your request/need to our Accounting department for approval. If you haven't looked into buying used gear, there is a transfer fee, and then all of the license and support fees that go with it. I am sure your account manager/VAR rep can help you through this.
Interesting read. Having deployed Aerohive in a number of private hospitals here are my thoughts:
The AP330 is an extremely robust access point. It is not the best performing but you can just configure and leave it.
The Cisco 7925G is a very average phone. It looks like the Cisco engineers listened too much to the sale team when they were looking for a replacement for the 7921. I found the Ascom handsets outperformed the 7925G.
The Aerohive 6.4r1 to 6.5r3 firmware images had huge problems. We experienced random disconnects, extremely poor roaming, radios stopping transmitting, low throughput, etc. During this period I was having to defend Aerohive on an almost daily basis and I suspect that by the end the local Aerohive System Engineer was going to remove me from his Christmas card mailing list :-) The 6.5r4 firmware resolved these issues but if it had arrived a week or two later there may not have been Aerohive wireless networks left at the customers to upgrade. Since the release of the 6.5r4 firmware we are not experienced any further issues.
Have you thought of donating or selling very cheaply the Aerohive equipment to a charity that works with disadvantaged or disabled children? We have worked with a number of church and charity groups that operate in this area and it hugely rewarding.
OK, so this is the deal. It was not my intent to open up a discussion about defending Aerohive or not. I am not attacking Aerohive. The platform has its limits, so does every platform. A few of the issues that we had, we were given "resolutions" that are not adequate for an "Enterprise" platform. We tested alternate phones, including Ascom, and had the same results. We have had expert after expert from partners and Aerohive make refinements to our configuration that did make it better, but did not resolve our particular issues.
To say that Ascom handsets outperform Cisco means nothing with out specifics. Arbitrary positive statements do not make compelling cases to purchase new hardware. 7925 phones are not "n" capable, and Ascom handsets are. That is useful information. Ultimately it did not change our experience.
Many sites have 7925's with Cisco RF, and are very happy. Other sites have Aerohive RF and are very happy. FOR US, we are making the move to a platform that has displayed that it can deliver what we need, and fill in the gaps that Aerohive is not addressing at the time that we needed it. I am not accusing Aerohive of anything, I am just stating the facts from our decision making process.
I think Aerohive is good hardware, or I would just go ahead and send it to the rubbish heap and not try to get it to someone that could use it.
Please limit any further comments to suggestions for relocating the equipment. There are a few already in the thread, and I appreciate that. I will let you know more as we work through vacating the equipment, which happens at the end of next week. If you have made a request or recommendation, I will connect back with you individually. Any and all suggestions for relocation are great. I was just trying to provide preferences for which organizations we are hoping to benefit.
Thank you all for your replies. I would like to take the conversation with any interested parties outside of this forum, so as to not clutter it all up. If you are interested in receiving AP's, would you please email me directly with the following information:
Desired number of AP's
Desired AP models (we have 330's, 350's, and 170's)