Upgrade to HM 6.6

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  • Updated 3 years ago
Hi guys,

Quick question. Reading through the release notes of 6.6 after my vaccation and noticed a fix for something that didn't work for us. Now i can only find detalis as how to upgrade on-premise installation but we are using HMOL. Went to see if there were any available upgrades, but there aren't. Do i have to do something special(previously the bee was used, so nothing manual from our part) or is it just not pushed out to HMOL yet?

Regards

Denis
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Denis Bešić

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Posted 3 years ago

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Jonathan Hurtt

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The quickest way to get the 6.6r1 would be to open a support ticket and they will be able upgrade you.
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Denis Bešić

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Will we be able to do it ourselves later on? I can't create support tickets directly with Aerohive, I have to go through our distributor in Denmark, which sometimes can take quite a while.
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Nick Lowe, Official Rep

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Apparently not, Mike Kouri said that to be moved on to the 6.6r1 feature release, you will need to explicitly request it via your point of support.
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Denis Bešić

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Alright, i'll have to get in touch with them and have them create a ticket. 

Thanks!