Updating HMOL 6.5r1 to 6.6r3

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We are currently running on HiveOs 6.5r1, and i want to update to version 6.6r3. We are using HMOL version. We have mostly AP130's but we also have some AP121's, we have a total of 241 ap's

Can i just start with updating the HMOL first and after that is completed, start updating the aps? (in batches) Or are there some things that i need to be taking care of first? 

Since this is the first time for me updating the software i want to make sure that i don't run into any problems. 

Thanks for the help already!
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Pascal

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Posted 3 years ago

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Bill W.

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Just follow the release notes; the instructions on upgrading are there. It's very simple, but very time consuming depending upon the size of your environment.

Backup the database. Upgrade HM. Then upgrade APs at your leisure.  But test in your environment first to see if the upgraded firmware works as it should.

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Mike Kouri, Official Rep

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Pascal,
Yes, that's the right approach -- first upgrade your HMOL to the latest version, then choose which APs to upgrade.

Please note that only your newer hardware will be capable of running HiveOS versions later than 6.5r3. Most of the 802.11n hardware has stopped at version 6.5r3 and will not get new features, only bug-fixes going forward.
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boogins

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We are also running HMOL 6.5r1.  I've read through the Release Notes and I find no compelling reason to upgrade.  All 130 of our AP330's seem to be happy where they are.  Am I missing something?
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Mark Techa

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boogins,

Barring any glaring needs or bugs, its common to advise not to touch anything. Of course, thats your decision, but I'm sure you've heard people generally recommend not to upgrade unless you need to. If its working to your needs, its working, right?

Having said all that, I'd love for someone to chime in if they know of a feature thats upgrade worthy!
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Jon Ronning

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We updated to HMOL Enterprise 6.6r3a last week and were immediately running into connection issues on various devices (Dell Latitude 3340, iPad Air 2 and iPhone 4).   We haven't been able to narrow it down yet to a specific model of access point but we are suspecting either the 350 or 230's. Are others having issues with this update?
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Nick Lowe, Official Rep

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Did you also update HiveOS on the APs? If so, to what version.
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Jon Ronning

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Yes.  We have updated all of them to the latest versions available.  The 230's and 350's are on 6.6r2a.
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Jon Ronning

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Client Monitor is the first place we went looking for answers but so far we haven't uncovered anything useful. On many devices are we seeing these errors:

INFO    (790)Suppressed by high density, reason:continuous-probe

BASIC   (126)Sta(at if=wifi0.4) is de-authenticated because of notification of driver

We have also seen a few of these:

INFO    (171)Sending 1/4 msg of 4-Way Handshake (at if=wifi0.4)
03/14/2016 09:53:59 AM  CC3D828220B7  9C5D12D4EE17  AH-CA-Admin-230      INFO    (172)Sending 1/4 msg of 4-Way Handshake (at if=wifi0.4)
03/14/2016 09:54:03 AM  CC3D828220B7  9C5D12D4EE17  AH-CA-Admin-230      BASIC   (173)Sta(at if=wifi0.4) is de-authenticated because of 4way handshake failure

Last night we rolled back the boot image to 6.4r1 and we are going to see if this clears up the issues.


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Jon Ronning

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So far it looks like the roll back is working well.  For us there appears to be a big issue with the latest OS Firmware.
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Vince Baccalà

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Rolling back the APs HiveOS Version and/or rolling back the HiveManger or one or the other?
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Jon Ronning

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We only rolled the APs HiveOS version.  We are on HMOL and I doubt we could roll that back even if we wanted to.
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Vince Baccalà

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Great, thank you.  We have been having so much trouble with 6.5r3a for our 120s, 121s, 141s, 230s, 330s, and 1130s.  So much for the 'Golden' image.  It appears rolling back to 6.2r1 and 6.4r1 (which appears to be the most stable for 230s) is the way to go.