Unable to Authenticate Using PPSK

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I'm trying to setup PPSK for the first time. I'm deploying it to 1 AP in our network and when I try to authenticate I only have a password field. I'm using an Android phone to authenticate. I type in my PPSK password but it doesn't connect. I've never done this before, maybe I set it up wrong. Any tips or suggestions?
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Michael Peloquin

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Posted 4 years ago

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J. Goodnough, Champ

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a PPSK authentication will only have a password - it's ultimately just a WPA2 authentication scheme, but AeroHive uses that password to tie into a user database. Do you have an appropriate Local User configured?
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Andrew Garcia, Official Rep

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Deven Ducommun, Beta Program Manager

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Also a quick thing to check if PPSK is failing is the NTP settings on the AP.  Make sure it is getting the correct time and date.  
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Michael Peloquin

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J. Goodnough, thanks for letting me know that. I was under the impression both username and password had to be configured by the client.

Andrew thanks for that link. That's what I originally used to configure it.

I some how got this link in my email. We recently posted a video blog about how to configure a PPSK. Have you had a chance to see this yet? http://blogs.aerohive.com/blog/networking-luminaries-series/how-to-configure-a-ppsk

I watched that and it helped me, I think I had user profiles configured wrong. Either way I have it working now.
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Hi Michael - you got that email w/video link because you were also inquiring about PPSK in this thread and I posted a link to a recently posted blog on "how to configure a PPSK."  I will pass along the feedback that the video was helpful. That's great to know.