Total user sessions per SSID report

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  • Updated 10 months ago
Hi,
I am looking for reports on the total number of times that Wifi Clients have connected to a particular SSID through the Web Portal.

The existing reports seem to focus on unique clients, so any clients that reconnects every day that week will only count as 1 unique client in a weekly report. Therefore all of the figures would be lower than the number of sessions.  I am looking for overall usage of the SSID - how many times was it connected to per day, week and month.

The Max concurrent user report also will not allow me to break it down per SSID, it is for the entire network.

I thought about totalling the Unique Wifi Clients over Time report figures for each hour of each daily report and building up a spreadsheet. However the same client could be connected for several hours per day(12 hour session limit) so I would end up counting the same sessions several times.

It seeks like such a simple requirement that I cant seem to find a way to obtain in hivemanager.

Version is 8.0r1

Any help or thoughts appreciated.
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david hardie

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Posted 10 months ago

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Nick Lowe, Official Rep

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Hi David,

The number of times that an association to a BSS (think SSID per radio) has occurred for a client/station, 'sessions', would not seem to be meaningful data outside of a debugging context for flapping/looping/understanding environmental behaviour.

Meaningful data from a usage perspective would, I think, be things like the total duration of association, data used or airtime used.

Thanks,

Nick
(Edited)
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david hardie

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Hi Nick,

our customer in this case, would like to know how often their new Aerohive Wireless networks across multiple sites is being used. They are not interested in the airtime or duration of connections, which are probably more useful from technical point of view.

Their previous wireless system provided this information so they are looking for the same info so they can see if the new system has increased the number of sessions they tracked previously.

At the moment the figures are lower because of the unique clients reported by Aerohive.

If there is no way to get these figures then I will just need to break it to them and they can track future usage by unique clients.
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Nick Lowe, Official Rep

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Hi David,

The total number number of authentications/associations that have place to a BSS on a radio is not meaningful from the higher level perspective of 'how is my network being used'.

I suggest explaining to your customer that it would be wrong to try to draw any usage inference from that type of metric as it would be inherently misleading and is not usefully comparable.

Thanks,

Nick
(Edited)