Time limit of AP expired - time bomb triggered

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  • Question
  • Updated 2 years ago

When we purchased our AP170 through our reseller they said that a license for the AP is not required if we managed the AP manually via CLI.

So we did that and everything was running smoothly until 3 years later, when the AP stopped working.

We logged in and checked the logs and found out there is a time bomb that has been triggered and the AP's radio has been disabled. Doing a "show licence" shows

"The time limit of this demo HiveAP has been exceeded, the radios will not operate. To extend the demo period or purchase a fully licensed unit please contact your Aerohive Networks, Inc representative"

Can someone please let us know how we can continue to operate the AP manually via CLI without the radio being disabled? We do not use HiveManager and do not intend to for this installation.

Photo of Keith Chew

Keith Chew

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Posted 2 years ago

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Photo of Metka Dragos

Metka Dragos

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please call Aerohive supportĀ at 866-365-9918 and open a licensing case. Support knows how to convert the licenses