Switch and Port info missing from HMOL 6.1r2

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  • Updated 4 years ago
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I just updated HMOL to version 6.1r2 and I no longer can see swith or port information when clicking on an AP. I have 400 121's and I used to be able to click on an AP name from monitor and it would show host name, IP, and switch or port it was connected to. Has this been removed or has this information been moved to another location in the new HMOL version?

Thanks for your help

Wayne
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Wayne Steffan

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Posted 5 years ago

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Mike Kouri, Official Rep

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Wayne,
Did you use custom tags to capture the attached switch name and port used to connect the AP? That's not something we normally can get and display, so I'm having trouble understanding your previous behavior. Or did you perhaps use topology maps somehow for this info? What version of HMOL are you upgrading from?

Help us understand what you were doing, and we may be able to help you get equivalent behavior in this new release.
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Wayne Steffan

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Mike,

When clicking on host name of an AP from monitor, under system details I used to see if I was connected to my HP 1910 switches or back to our larger HP switches with port number. In the picture the host name is the name of the switch that AP is connected to. I got that information from that system details page.

I had version 6.1R1 and now running 6.1R2.

When I upgraded last night, I noticed the change today.

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Mike Kouri, Official Rep

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Wayne,
The arrows in your drawing are the APs host name and it's MAC address. Upgrading between minor versions of HiveOS or HiveManager should not have changed those. If you believe that we corrupted things during your upgrade, please contact support. I don't think we did, but perhaps they can assist you in figuring out what went awry.
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Brian Powers, Champ

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I was under the assumption he was referring to access to the LLDP information, as seen in the attached image (code 6.0r2a)

and now not present here (code 6.1r2)
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Nick Lowe, Official Rep

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Just to get my oar in :P... If this gets added back, it would be great if Aerohive would also consider showing the LLDP port description too.
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Mike Kouri, Official Rep

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One of our SEs has filed a formal feature request on your behalf. Apparently my ex-employer uses that field to carry port ID.
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Brian Powers, Champ

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Mike,

Mind if I ask why this feature was removed? Or at least taken off of the Web GUI? Seems odd that this is going in as a feature request, yet it is a feature in previous HiveManager versions...
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Nick Lowe, Official Rep

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As per 802.1AB, the port id is a different field to the port description.
HiveManager previously showed the port id but never the description.
I was being cheeky and asking for consideration to be given to showing the description too if the LLDP information returns as this is required for some devices to get something meaningful to identify a port. (For example, it is required for Comware devices, HP/H3C/3Com, where LLDP-MED is in use.)
It is a feature request and not a regression as it has not been supported previously.
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Wayne Steffan

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Brian is correct.

The LLDP info.

Anyways long story short, I was working with 2 SE's yesterdya on my configs and they showed me where else the info is located. They also wanted to make this an action item to get the LLDP information added back into this location.

I understand that it was removed from version 6.1R2, but I don't think it was itended to be removed.
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Ryan_w

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Wayne,

Where can it be found now?

Thanks,
Ryan
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Ryan_w

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Wayne,

Never mind, just found it on the Monitor screen. If you check an AP and then click Utilities > LLDP/CDP > Show LLDP Neighbor.

Ryan
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Josh Brown

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I agree this info should be in the UI!
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Kevin Rodgers

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The LLDP neighbor information was useful to me when an AP would lose its connection to HMOL. I could more easily identify to where the AP was connected and cycle the PoE to remotely restart the AP. In version 6.1r1, the LLDP information was available even if the AP had no connection to HMOL. In 6.1r3, LLDP information is no longer available.

I would like to see the LLDP neighbors information put back in the system details information for an AP.
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Nick Lowe, Official Rep

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I agree that it would be nice to see some focus in this area. It's a really useful feature on the occasion that you need it.