Suddenly all 185 ap121's down (ap130 are working fine)

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  • Updated 1 year ago
A customer of us is working for years with Aerohive without any problem. This night at 1 o'clock all the 185 ap121's went down. The ap121's are on different schools (in different villages) and differtent switches. You can ping the access point but ssh is not working. The ap130's are working fine.

We have put a console cable on it and receive the following error: (Process 17d start timeout: no such file or directory)
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Jonas Dekkers

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Posted 1 year ago

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Nick Lowe, Official Rep

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Hi Jonas,

I understand that that this issue should have been resolved via the support ticket that is open. Please let me know if this is not the case.

Thanks,

Nick
(Edited)
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Jonas Dekkers

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Solved by Aerohive support. Thanks a lot