Students online:0 in TeacherView

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  • Updated 3 years ago
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I setup TeacherView with one student as a test, and it appeared to work OK. So then I imported two year groups and now TeacherView always says that 0 students are online. I have set the class to run from 00:00 to 22:00 for testing purposes. Any ideas?
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Robert Fakes

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  • frustrated

Posted 4 years ago

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Robert Fakes

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I found the solution. For some reason if I added a student to a class manually it would work. If the student's class was part of the CSV import, it would not work.
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Kevin Whelan

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I have the same issue ,0 students showing as being online yet I can see them in the monitor tab. of dashboard
Class shows as active with a green tick so teacher login and class time etc is working.
tried deleting one student and remaking manually instead of the original class import but has made no difference.
really need this to work and too many students to do manually.
Any Ideas why they arn't showing please
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PatsFan4Life

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Anyone found the solution for Kevin?