SR2208P not connecting to Hivemanager NG

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  • Question
  • Updated 2 years ago
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I'm trying to get a SR2208P to connect to HivemangerNG.
I've onboarded the switch to NG using it's serial number. The switch powers on and has internet connectivity.
Logging in to the CLI and running: show hivemanager status shows:
(AH-Switch) #show hivemanager status

HiveAgent Version.............................. 1.0.2.0
HiveAgent Status............................... CONNECTING TO HIVEMANAGER
HiveAgent AssociationUrl....................... https://cloud-va.aerohive.com/hac-web...
HiveAgent AssociationMethod.................... REDIRECTOR
HiveAgent PollUrl.............................. -
HiveAgent RedirectorFQDN....................... cloud-rd.aerohive.com
HiveAgent HiveManagerResponse.................. CURL code [0], HTTP code [405], Curl string = [No error]

The switch was provided by Aerohive for a trial deployment.
Many thanks,
Gareth
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G. Dawson

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Posted 2 years ago

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Gary Smith, Official Rep

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Official Response
I believe that we have found the issue then. You need to upgrade the switch because right now the version is incompatible the the HMNG.

I assume that you have software download access already - you will need to download the latest versionĀ 1.0.1.20.

The easiest way to upgrade the switch when it is not connected to HMNG is to go via the web GUI.

To enable this;

"ip http secure-server"

You should then be able to access the web interface using the management IP address and perform the upgrade;




When and where did you get the switch from?

Kind regards,
Gary Smith