Spam prevention

  • 1
  • Announcement
  • Updated 4 years ago
  • (Edited)
Dear HiveNation members,

Our platform provider, Get Satisfaction, is currently experiencing a high volume of spam, which in turn is affecting our own customer community. When this spam appears on HiveNation, we remove it as quickly as possible and block the spammer. Moreover, our provider Get Satisfaction assures us they are working behind the scenes to improve spam prevention. We appreciate your patience while this issue is being addressed.

Thank you,

Amanda


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Amanda

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Posted 4 years ago

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Nick Lowe, Official Rep

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Could I interest you in a kitchen, Amanda? ;)

On a more serious note, do you have the ability to match and block text in posts via a regular expression? The permutations of the word kitchen that I have seen posted here could be matched and blocked quite easily using that approach. (I would be happy to create an expression if that would help.)

Yes, it is a cat and mouse game, but everything I have seen spammed here been about kitchens. It would probably be effective to simply eat posts that include the term, especially where obfuscated with non-alpha characters... (Kitchens would certainly be an unusual topic for discussion here so the risk of false positive would be almost non-existent!)

Hopefully Get Satisfaction are building in some Bayesian filters to detect the atypical behaviour of spammers here and weed out their posts.
(Edited)
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Amanda

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Hey Nick - I, and a few others, suggested that exact strategy (filtering for iterations of "kitchen" which is an obvious mismatch with HiveNation). Apparently it's not as easy as that. However, they are working on some measures that will hopefully help and in the meantime they are banning offenders from all GS communities as they roll in and we report them. Thanks for your input :) 

Amanda