Sonos and Aerohive Compatibility

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  • Question
  • Updated 2 years ago
We have an odd request. 

Can the option of a known device (or by MAC OUI) be forced to only connect to the 2.4GHz band with only 802.11b or g modulation. 

It would be handy if this could be done using a User Profile re-classification.  We’ve done this before in HM6 to provide a higher QoS to some WiFi connected TVs.

But I haven’t had to force a band and modulation to specific devices. 

 

They wish to connect Sonos music players to the Aerohive network - by switching off the 5GHz band and disable 802.11n on the Guest SSID for this!  

We are using a HiveNG deployment for this WLAN.

Sonos have some documentation of there WiFi requirements:

https://sonos.custhelp.com/app/answers/detail/a_id/1110/related/1/session/L2F2LzEvdGltZS8xNDU2ODIxMDIxL3NpZC9ldW04a21LbQ%3D%3D

I thought that Sonos may naturally connect to 2.4Ghz and 802.11b if it prefers this, since the SSID still supports these modulations.  But perhaps Sonos cannot deal with the presence of 802.11n in the band??

I don’t see the point to disabling the 5GHz band.

I’ve found that Sonos devices would randomly loose connection on home WiFi, and required a Sonos Bridge connected directly to the switch to maintain constant connections.  The Bridge provides its on ‘private’ 2.4GHz network to the players.


Does anybody have any 'best practice' tips for Sonos players.


thanks!

 

Photo of Jason Hills

Jason Hills

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Posted 2 years ago

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Photo of Andrew Garcia

Andrew Garcia, Official Rep

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All of the currently-shipping Sonos speakers (Sonos 1,3,5) are 802.11g-only to the best of my knowledge, so they would never be aware of the SSID on the 5 GHz radio at all. Because of that, I see no reason to remove your 5 GHz support for your network.

As far as my own experience, I found Sonos to work great on my Aerohive network prior to HiveOS 6.5r3. With 6.5r3 on an AP230, I found I had a lot of trouble with discovery from the client apps. Discovery has been great when I run 6.6r2, but my wife is now reporting a speaker dropout every 4 or 5 days. Unfortunately, I have not yet been able to isolate the cause. I have been dragging my feet on doing some packet captures.

I have not noticed any impact on Sonos performance caused by data rate pruning on the 2.4 GHz SSID. Band steering should not have an impact due to the 2.4 only radio. I have been considering disabling multicast optimization on my SSID, but that is just a wild guess.