Solution for interference caused by a near external WIFI Access point

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  • Updated 2 years ago
Hello,

We have Access points Aerohive AP 230 and 330.
If there is a near external WIFI network (with non Aerohive AP) near our WIFI network that can cause interference problems are there solutions ? 
Can the AP check interference and change the channels (co-channel) near the external WIFI to preserve performance to our clients WIFI or it works only between AP Aerohive on the same Hive. Or the only solution is to communicate with the WIFI administrator of the external network to configure our AP to have no co-channel problem/inteference ?
Thanks for your help
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Dom

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Posted 2 years ago

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Crowdie, Champ

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You are looking for the "Channel and Power" settings in the access point's radio profile (Configuration -> Radio Profiles).

Background scanning is enabled by default so the access point will scan the channels every ten minutes (definable) and react if ant of the values in the "Switch channels if any one of these thresholds indicating RF interference is reached" section are reached.

There are some clients that will be adversely affected by the access point background scanning and any channel changes (voice and video clients in particular) so you can also disable background scanning when specific client types are associated to the access point.  By default background scanning is disabled when voice clients and clients in power-save state are associated. 

If you enable the "Channel Auto Selection" (disabled by default) you can specify a period of time (I tend yo use the early hours of the morning to avoid adversely affecting users) when the access points will try to determine their best channel and adjust to it.

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Luke Harris

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I would thoroughly agree with the advice given by Crowdie. There is a lot to be said for reducing channel power in order to better contain your own WiFi signal. Remember that when enabling ACSP it can take 10-15 minutes for the APs to learn the environment and reconfigure themselves accordingly. 
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Dom

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Thanks for your help