Social Login Facebook

  • 1
  • Question
  • Updated 2 months ago
  • Answered
  • (Edited)
My guests are unable to login in our Wifi using social facebook login. Google+ and linkedin are working fine. Anyone else having this problems?
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Nico Waanders

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Posted 1 year ago

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Hans

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Helo Nico
This is mostly a walled garden issue (even if you use the *.Facebook.com host). A start is to use firebug in Firefox to see if an Facebook URL is not working. Can you post your walled garden?
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Gary Smith, Official Rep

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Hi Nico,

I tested this and found the same results as you. It will need further investigation by our engineering team. do you have a support ticket opened with Aerohive for this issue?

Kind Regards,
Gary Smith
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Nico Waanders

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No I didn't. Should I open a ticket?
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Nick Lowe, Official Rep

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Hi Nico,

We are actively working on this issue and are tracking it internally as CFD-2535.

At this point, we have good confidence that we have established the root cause.

Thanks,

Nick
(Edited)
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Nico Waanders

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Hi Nick,

Thank you for trying to resolve this issue, I'll wait for your response.

Kind regards,

Nico
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Gary Smith, Official Rep

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Hi Nico,

Thanks to the investigations of the support team and the engineering team, we have identified the issue and have tested the fix in a QA environment. A patch should be pushed to the Social Login server soon.

Thank you for your patience.

Kind Regards,
Gary Smith
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Nico Waanders

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Good to know that the issue has been fixed.

Thank you very much.
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Nico Waanders

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I've testen the facebook login and the login is successful.

Thank you for solving this.

With kind regards,

Nico
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Yeison Borbon

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Hi Nick,

we are here in Colombia and we are having the same problem. Could you please let us know how did you fixed it?