SNMP Server setup

  • 2
  • Question
  • Updated 4 years ago
  • Answered
Hi can you please help with the following:

We are using a cloud based SNMP service thats uses an on site SNMP collector. We would like to enable our VHM or Access Points to send traps to the local SNMP server/collector so do you have any advice on how we can set this up in HM?

Many thanks

JG
Photo of Jason Goddard

Jason Goddard

  • 3 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 2
Photo of Scott M.

Scott M., Sr. Support Engineer

  • 104 Posts
  • 8 Reply Likes
I can't provide specific instruction for 3rd party products, but I can tell you that you can obtain the Aerohive MIB files from inside HiveManager at the path that follows:

HiveManager > Home > Administrators > Auxiliary Files

http://screencast.com/t/V3AP3k2Ky8

Load the MIBS into your SNMP system.
Photo of Scott M.

Scott M., Sr. Support Engineer

  • 104 Posts
  • 8 Reply Likes
You can create an SNMP configuration object to be pushed to your APs at:

HiveManager > Configuration > Advanced Configuration > Management Services > SNMP Assignments

FIGURE 1: Creating an SNMP Object


The SNMP object you created, above, is now available to be selected in the Network Policy.
HiveManager > Configuration > %Network_Policy%> Additional Setting > Management Server Settings > %Your_SNMP_Object%
(Remember to [Save] your Network Policy )

FIGURE 2: Applying the SNMP Object in the Network Policy


Now, update the AP configs
Photo of Scott M.

Scott M., Sr. Support Engineer

  • 104 Posts
  • 8 Reply Likes
If you want HiveManager to forward SNMP to an a particular monitoring station, you can configure this at.... HiveManager > Home > Administration > HiveManager Services > [x] Update SNMP Server Settings

You can use a predefined ip object from the drop-down box or you can create a new one by selecting the "+" icon. Or you can edit and existing object by selecting the "pencil on paper" icon.

FIGURE A: Configure HM to Forward SNMP to Another Server
Photo of Jason Goddard

Jason Goddard

  • 3 Posts
  • 0 Reply Likes
Many Thanks for your reply,

All of the answers are relevant to the posted question and but the answer above "Configure HM to Forward SNMP to Another Server " would be the preferred configuration for our SNMP solution. However if i navigate to HiveManager > Home > Administration > HiveManager Services > i am unable to see the [x] Update SNMP Server Settings field, i can see the following fields:

[ ] Update Email Service Settings

[ ] Websense Server Settings

[ ] Barracuda Server Settings

[ ] TeacherView Settings

Our HM version is Enterprise 5.1r5a

Please advise if theres something I'm missing?
Photo of Scott M.

Scott M., Sr. Support Engineer

  • 104 Posts
  • 8 Reply Likes
HiveManager VHMs can't be configured to forward SNMP to another server because this would need to be enabled for the entire server which would effect all VHMs on that server, but you still have the option to set-up SNMP/traps on your APs and point the telemetry to an SNMP server.
Photo of Jason Goddard

Jason Goddard

  • 3 Posts
  • 0 Reply Likes
Hi There,

Ok thanks for your help, i will close this thread.
Photo of Aron Koan

Aron Koan

  • 2 Posts
  • 0 Reply Likes
How would you set-up SNMP/traps on your APs and point the telemetry to an SNMP server?
* I followed the admin guide for smtp setup and that wont work because our aerohive server is hosted by you. So it doesnt know how to communicate with our internal network.
Photo of Bill W.

Bill W.

  • 222 Posts
  • 35 Reply Likes
Aron,
The SNMP configuration for APs is controlled by the Network Policy.  So go to Configuration->Network Policies->{your network policy}->Additional Settings->Edit->Management Server Settings->SNMP Server

From here you can either create a new Server Assignment or edit the default.  You will see by default that "Enable  SNMP Service" is unchecked.  You will need to check that box and enter all appropriate information for your setup.

After you finish this (and this is what is lacking in the documentation), you also need to go into Traffic Filter Settings of the network policy and enable SNMP.  So after you configure the SNMP Server in Management Server Settings, go to Traffic Filter Settings.  Either modify the default Traffic Filter for Device of create a new one.  When you modify the default or create a new one, you will notice that "Enable SNMP" is unchecked.  You will need to check this.

Once you do both of these things in your network policy and update your APs configuration, you should start being able to receive SNMP traps from these APs.

Hope that helps.
Photo of Aron Koan

Aron Koan

  • 2 Posts
  • 0 Reply Likes
How would you set-up SNMP/traps on your APs and point the telemetry to an SNMP server?
* I followed the admin guide for smtp setup and that wont work because our aerohive server is hosted by you. So it doesnt know how to communicate with our internal network.