I need to monitor hivemanager server by SNMP from some monitor applications (eg Cacti, PRTG...), I config snmp at: Home\Device management setting\HiveManager Services\ But it did not work, How can i fix it ?
I would make sure the agent, HM server, is able to reach the manager. You could ping from the manager to agent, and agent to manager. You should also consider any security appliance/ firewall that might be interfering. It doesn't hurt to look at firewall logs. Make sure UDP ports 161 and 162 are not blocked. You could also look at any logs stored on the manager side.