SMTP IP List

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  • Question
  • Updated 5 years ago
  • Answered
Hi There,

Do you have a list of all OHM send IP's regarding SMTP?
We do not have port 25 open directly, but can make an exception if we know which range of IP's we need to open.

As a TIP : It should be great that one of the AP can mail this internally instead of the Cloud Appliance.
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Thomas Collier

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Posted 5 years ago

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Bradley Chambers, Champ

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I'd love for Aerohive to be able to send alerts via their mail servers.
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Mike Kouri, Official Rep

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Thomas,
If I understand you correctly, you're asking for the IP addresses of all of our HMOL servers? You only need be concerned with the one where your VHM resides, which should be visible in the address bar of your browser once you've logged on. It will be something along the lines of "hm-uswest51-07.aerohive.com". You can then lookup the IP address of your server, if you need an IP address for your firewall filters.

We've had more than one request for the devices themselves to send email since I started at Aerohive. The decision to use HiveManager as the sending agent predates me, but I imagine it was due to a desire to keep resources on the APs themselves freed up for other tasks.

Bradley,
Are you asking for the ability to have email alerts come from some_address@aerohive.com?
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Bradley Chambers, Champ

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Yes, that is correct
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Mike Kouri, Official Rep

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Bradley,
Thanks for confirming I understood your request properly. I will forward this request to the correct team, but honestly I doubt that it will go anywhere. It's difficult for us to justify the development and back-end infrastructure for this convenience, when it's so easy to get a free gmail, yahoo, etc account and use that if you don't want to use your own organization's email servers and accounts.
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Nicholas De Pauw

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It's not about avoiding our own server, it's about not opening up our server to external mail requests. Simply add the ip to the about AeroHive link that has our version and vhm I'd. Would be good enough for noobs like me. Or at the very least, have this info in an easily findable location.
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Nick Lowe, Official Rep

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Surely it would be vastly better to use authenticated SMTP over SSL/TLS? Why should you realistically care what IP address or range it is coming from?
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Thomas Collier

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Yes, but can I be sure that I will not move from server? As this is distributed I am worried that I cannot send e-mails when some automatic failover is being done on the cloud side.
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Mike Kouri, Official Rep

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Thomas,
Yes, you can be sure that we will not move your VHM from one server to another without warning you first unless it is an emergency, in which case we will notify you after the fact.