Request CWP pages that can resize dynamically according to mobile screen size....

  • 2
  • Question
  • Updated 4 years ago
  • Answered
I often hear this from my clients who enabled CWP. Its only good on a laptop or PC, but once on mobile devices, the CWP does not size itself dynamcally resulting in scrolling down left and right to click on the accept button....
Photo of Johnny Loh

Johnny Loh

  • 19 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 2
Photo of Brian Ambler

Brian Ambler

  • 245 Posts
  • 126 Reply Likes
Hi Johnny,

Would you mind sharing what version of HiveManager and HiveOS you are currently running? As of our 4.1r1 HiveOS release we introduced a new Captive Web Portal which does automatically resize itself based on the device type. So if you are running HiveOS 4.1r1 or higher, you should see the CWP resized depending on whether you're accessing the page on a smartphone, tablet or PC web browser.

Hope this helps
Photo of Johnny Loh

Johnny Loh

  • 19 Posts
  • 0 Reply Likes
Hi Brian,

this does not seem to happen with quite a number of android devices.... my clients is running on 6.02 r a. Will log in a support ticket for this then.

Thanks
Photo of Levi Zafra

Levi Zafra

  • 6 Posts
  • 0 Reply Likes
Hi Johnny,

We are also having the same problem.  the CWP page does not automatically resize itself based on the device type. the HiveOs version is 6.1r6. How were you able to solve this problem?

Thanks