Remove User Association from Client

  • 1
  • Question
  • Updated 3 years ago
I have taken a Aerohive ACWA class and did all of the training for it. This involved setting up "Class8" stuff on my manager. I used my iPhone to do some testing with Radius and PPSK and all that stuff. Now that I have the AP in my house and have set up a new network policy. I cannot for the life of me remove this Class8-0001 User that is associated with my iPhone. I no longer have the Class8 stuff anymore. So am unsure on why this is still saying the User for my iPhone is Class8-0001.

You can see in the attached picture what it shows from the Dashboard for both Top 20 Users by Application Usage and for the Top 10 WiFi Clients by Usage (Detail) tabs.

Does anyone know how to remove this to where it no longer says Class8-0001 but just the MAC address?

Thanks,



Photo of Steven Simmons

Steven Simmons

  • 9 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Mike Kouri

Mike Kouri, Official Rep

  • 1030 Posts
  • 271 Reply Likes
I suspect you should look under Configuration->Advanced Configuration->Common Objects->MAC Objects.
Photo of Steven Simmons

Steven Simmons

  • 9 Posts
  • 0 Reply Likes
Mike, all that shows is the following. Nothing that is specific to my iPhone.

Photo of Metka Dragos

Metka Dragos

  • 2 Posts
  • 0 Reply Likes
Steven,
it is unusual that you can still see the connection to the PPSK in the dashboard. Couple of things that come to my mind: what is the time period in the Dashboard? Are you displaying the info for the past 7 days for example? 
Second, did you remove the PPSK keys? It may help
Photo of Steven Simmons

Steven Simmons

  • 9 Posts
  • 0 Reply Likes
The time period for the dashboard that I just pulled up is from 9AM on June 30th to 11PM on June 30th. It still shows that the user associated with my iPhone is Class8-0001.

I am pretty sure the PPSK keys have been removed from the configuration. I have even done a search in Configuration for anything related to Class8 and nothing is showing now.