Rate control policy has no effect

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  • Updated 4 years ago
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Hey there,

I am trying to limit WiFi clients at 10mbit using the rate control policy.
After configuring this policy in the user profile and uploading the configuration, there is no bandwidth limit noticable (clients can still download up to 40-50 mbit).

This is what my rate control policy looks like:
http://upload.project-j.nl/uploads/17...

Using Hivemanager 6.1r1 on-premise, together with the HiveOS 6.1r1 on AP120 accesspoints.

Am I missing something? Hope anyone can push me into the right direction to get this working!
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J Sijtsma

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Posted 5 years ago

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Mike Kouri, Official Rep

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Joe,
QoS takes effect only when there is congestion. If you are testing with only one or a few clients then there is no contention for the bandwidth and therefore you won't see any throttling down of your user's traffic.

We have had requests in the past for the ability to rate-limit select clients even when there is no contention, but those requests have been fairly rare.
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J Sijtsma

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So if I understand it right, there is no way at all to define a maximum of usuable bandwidth per client?
Thought I had it working before, on a wifi network with only 1 devices. I could be wrong there then I guess :)

Thanks!
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Sarah Banks

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J: I tend to agree, rate limiting is rate limiting and should happen regardless of congestion; it's a great way to make sure there ISNT congestion in normal circumstances when other users may want to use the network. Can you open a support case for this? It'll enable a process on our internal side which will drive taking a look at this and seeing if there is an issue, or if there's an enhancement required. :) Thank you for sharing!
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Andrew Garcia, Official Rep

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Hi all,

I am going to disagree with my colleague here. While parts of our QoS implementation do require contention to have effect, specifically our weighting system, contention is not a requirement to enforce throttling.

J, since you are not seeing the expected level of throttling on your client, we need to verify your configuration and make sure everything is configured correctly.

Can you provide more details about your configuration? Are you sure the correct user profile is being applied to your user/client? Has the configuration been uploaded to the AP to which you are connected? How are you verifying the throughput performance?
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J Sijtsma

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Great to see such fast replies!

I was reading the extensive help documentation, and to me it was described like you could limit the bandwidth speeds for each client by specifying a maximum speed in kbps within in the rate control policy as how I read it.

I'll reply with some information about my configuration tomorrow when I am at the office again.
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J Sijtsma

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Made some screenshots of the ratecontrol policy just ago:





The idea I had in mind was to prevent clients using more than 10mbit, so the WAN connection wouldn't get choked.

The proper profile is associated to the client, and testing the bandwidth by activating a couple of big, fast downloads.
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JamesC

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Greetings,

Was there any resolution in regards to rate controlling certain user profiles?
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Sarah Banks

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Hi James, I am not sure I understand what you're asking. We don't rate limit the user profile today; we can rate limit the users, however. :)
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J Sijtsma

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Hello James,

There is no resolution available as I've understood the feature wrong apperently.

I wanted to give clients a fixed ammount of bandwidth so they would never exceed a specific ammount of bandwidth which seems not the be possible.

Although I recommend Aerohive to rewrite the rate limit part in the Help to make more clear how this works.

Regards,
Joeri Sijtsma
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JamesC

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Greetings all,

My goal is to limit the bandwidth available to our guest wireless network users.

I do not want guests having our entire bandwidth available to them.

3 megs down and up is all I want them to have.

How is this achieved?

In the reply's from others in this thread, there seems to be 2 schools of thought.

Yes, it can be done and yes, it can be done only during times of congestion.

I currently have an open help ticket concerning this and hopefully some solution can be arrived at, however all reply's are welcome as well.
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JamesC

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Here is another thread on this subject..

http://community.aerohive.com/aerohiv...
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JamesC

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Andrew G. is correct. Rate control can be done as described, but it's not a hard ceiling. Speed test will show throttling takes place after a peak. The math is not exactly correct on the setting page (KBPS). Setting at 1000 results in 2 megs and below which is fine for a guest network IMO.
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Larry

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James - Are you saying its kbps or KBps?