Random iPads not able to connect to our secure network, monitor shows 'de-authenticated' error

  • 3
  • Question
  • Updated 7 months ago
Random iPads not able to connect to our secure network, monitor shows Sta(at if=wifi0.1) is de-authenticated because of notification of driver.

Our iPads have been working fine and we've made no changes to the AP's lately. Most of the iPads connect just fine, however a few are not able to connect to our secure wifi despite having the correct info. 
They are, however, being allowed to connect if they go through our GUEST wifi. This happens to different devices on different AP's. Eventually, they seem to reconnect.

Here a snapshot of what was caught in the Monitor:


E  4018B164F9D4  DA-E2-213    BASIC   (581)Tx probe resp (pwr 3dBm)
10/31/2017 09:28:59 AM  F0D1A940FD8E  4018B164F9D4  DA-E2-213    BASIC   (582)Rx auth <open> (frame 1, rssi -53dB)
10/31/2017 09:28:59 AM  F0D1A940FD8E  4018B164F9D4  DA-E2-213    BASIC   (583)Tx auth <open> (frame 2, status 0, pwr 3dBm)
10/31/2017 09:28:59 AM  F0D1A940FD8E  4018B164F9D4  DA-E2-213    BASIC   (584)Sta(at if=wifi0.1) is de-authenticated because of notification of driver
10/31/2017 09:28:59 AM  F0D1A940FD8E  4018B1650368  DA-E3-311    DETAIL  (55)Rx <broadcast> probe req (rssi -88dB)
10/31/2017 09:28:59 AM  F0D1A940FD8E  4018B1650368  DA-E3-311    BASIC   (56)Tx probe resp (pwr 18dBm)
10/31/2017 09:29:21 AM  F0D1A940FD8E  4018B164F9D4  DA-E2-213    INFO    (585)Idle timeout
10/31/2017 09:29:21 AM  F0D1A940FD8E  4018B164F9D4  DA-E2-213    BASIC   (586)Sta(at if=wifi0.1) is de-authenticated because of notification of driver
10/31/2017 09:29:44 AM  F0D1A940FD8E  4018B164FAD4  DA-E2-212    DETAIL  (384)Rx <broadcast> probe req (rssi -83dB)
10/31/2017 09:29:44 AM  F0D1A940FD8E  4018B164FAD4  DA-E2-212    BASIC   (385)Tx probe resp (pwr 3dBm)



The Secure and Guest are on separate VLANs. 

Anyone have any ideas?
Photo of E.K. Green

E.K. Green

  • 3 Posts
  • 0 Reply Likes

Posted 7 months ago

  • 3
Photo of Jay Merkle

Jay Merkle

  • 1 Post
  • 0 Reply Likes
What type of secure network are you using for the iPads?  I am seeing the same issue with our iPads on our PPSK but once the client is switched to a WPA2-PSK they seem to connect fine.
Photo of E.K. Green

E.K. Green

  • 3 Posts
  • 0 Reply Likes
The secure network is WPA/WPA2 PSK 
Photo of Bill W.

Bill W.

  • 222 Posts
  • 35 Reply Likes
Are they running iOS 11 or later? iOS 11 has Wi-Fi issues. You can find reports of this occurring on other vendors too.
Photo of E.K. Green

E.K. Green

  • 3 Posts
  • 0 Reply Likes
So far, we've only seen it on our iPad 4's. So 10.3.3.