Currently the new AP hivemanager is pointing to hm-emea-021.aerohive.com, and the existing APs are pointing to demo-useast51-01.aerohive.com. I have tried changing this numerous time but it always reverts back to hm-emea-021.aerohive.com.
Thanks for your reply. I'm not on site but I should be there later on today and I will access the CLI as requested. The entitlement key has been added to the Hive Manager for the new AP, the serial number has not been added. I will add this and update you when it has been added.