Onpremise License Support bought by Mistake

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  • Question
  • Updated 6 months ago
I bought 24 Licenses for a HVM Onpremise support for 3 years by mistake, i have HVM Online so i cant use this license for the 24 APs that i bought, Can i request a Change of licenses from Aerohive? What can i do whit this Onpremise support licenses if i dont have a virtual appliance?
Photo of Mario Céspedes

Mario Céspedes

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  • frustated

Posted 6 months ago

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Photo of Nick Lowe

Nick Lowe, Official Rep

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Hi Mario,

You should speak to sales for this type of issue.