Need to learn how to handle the warnings/notifications

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  • Updated 4 years ago
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I am confused by the warnings/noftifications displaying above the screen. Could you walk me through these message and the actions I should take. Thanks in advance: (1) Notification: Some configured devices are running earlier versions of software than that on HiveManager. View and update? (2) Warning: Some critical alarms were not cleared and are more than 30 days old. Do you want to clear these alarms? (3) Introducing Client Management. Click the Go button to enable Client Management and start onboarding client devices. (4) HiveManager generated a log with the configuration items modified by the latest upgrade ( Home > Administration > Logs > Upgrade Log )
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David Jung

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Posted 4 years ago

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Jonathan Hurtt

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Let see if i can help.

Message #1 - It looks that some of your devices are at a older version of HiveOS as compared to HiveManager, if you look at your Monitor tab and sort by HiveOS Version you should be able to identify the devices with different version of code

Message #2 - Look at Monitor->Alarms and review the alarms that are not cleared, if they are old (say as a result from the upgrade or devices loosing CAPWAP connection) then clear them and this message should no longer appear

Message #3  - This notification is just letting you know about Aerohive Client Management - Here is more information on Client Management -

Message #4 - This notification is just informing you that the upgrade has created a log, it will be good to review the log and make sure it doesn't impact your current configuration. 

Hope that helps.