Need to get Aerohive unit working on the network

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  • Question
  • Updated 1 year ago
I have one Aerohive I need to get connected correctly. I have it glowing red and it shows up in my dashboard as inactive. How do I get it active? I can't seem to contact tech support. 
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Ryan Read

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Posted 1 year ago

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Hans

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Hi Ryan
Can you start an SSH session localy to the IP-adress of the AP? If so you can check the capwap client by the command 'show capwap client' and check those settings (or post them here).
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Rob Pritchard

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Did you try unplugging it, waiting a minute, then plugging it back in?  I have a couple that I have to do that for every now and then, haven't been able to pinpoint why yet.  Tried different ports on my POE switches, different patch cables, etc.
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BJ, Champ

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Assuming you're using HiveManager online, you may also need to open firewall ports.
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Hans

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port 12222 for capwap and 22 for SSH.