Major Alarm Caused by Monitoring Auto Refresh Rate too Fast?

  • 1
  • Question
  • Updated 2 years ago
I recently had an entire hive pop a major orange alarm (nearly every AP had the same alarm):  "Default DTLS passphrase is in use. Push a complete config to update the passphrase automatically, or set it manually and push a complete or delta config. "  The alarm eventually cleared, but I was advised by someone internal that this was caused by my monitoring auto refresh rate being set to five seconds rather than a larger amount of time.  Is that true?  I can't repeat it, and I haven't found any evidence on the Googles to back that claim up.  There are about 500 APs in the hive.
Photo of Raleigh Macklin

Raleigh Macklin

  • 2 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Mike Kouri

Mike Kouri, Official Rep

  • 1030 Posts
  • 271 Reply Likes
The explanation you were given makes no sense to me.
Photo of Luke Harris

Luke Harris

  • 265 Posts
  • 18 Reply Likes
Hmm, I agree. Where is this information derived from? Who is 'someone internal'? 
Photo of Raleigh Macklin

Raleigh Macklin

  • 2 Posts
  • 0 Reply Likes
Someone internal to my organization...
Photo of Bill W.

Bill W.

  • 222 Posts
  • 35 Reply Likes
Did you recently upgrade HM and only pushed a delta config update to the APs? HM upgrade requires a full config update to devices.  But if you use the simple "Update Devices" menu and do NOT select to do a complete update, it will only do a partial.  I know it says HM will automatically determine whether to do a partial or complete update, but I have found that this doesn't work well when the cause of the audit mismatch is from a HM upgrade.