Login problem

  • 1
  • Question
  • Updated 4 years ago
  • Answered
After I login to my virtual Hivemanager which worked already two years, now its asks for my Entitlement Key. When I put in my Entitlement Key is says "Unable to validate the entitlement key This entitlement key has already been used by another system." Although it is still the same system. Why could I not login to my system ?
Photo of K Steenhoudt

K Steenhoudt

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Posted 4 years ago

  • 1
Photo of Travis Kaufman

Travis Kaufman, Champ

  • 113 Posts
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Was this a new entitlement key they sent to you?  It cannot be the same one from 2 years ago, if its expired. 
Photo of Hans Matthé

Hans Matthé

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I rather think this is more of an administrative issue you better contact your reseller or distributor.