License Server Error: The date specified in this entitlement key are invalid

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  • Question
  • Updated 11 months ago
We have issues with a new entitlement key. When we insert this key we receive the error message: License Server Error: The date specified in this entitlement key are invalid. We already contacted support but no answer yet, hopefully an Aerohive employee can help us.
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Hans

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Posted 11 months ago

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Sjoerd de Jong, Employee

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Hi Hans, how's it going? Did you create a support request through your VAD? this would be the proper way to submit one.

Cheers,
Sjoerd
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Hans

  • 68 Posts
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Hi Sjoerd, it was a mistake, the key was a license key for an on-prem HMOL and it should be a license for a Hivemanager NG. So solved, thx!