Is there an official feature request portal for Aerohive?

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  • Updated 4 years ago
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Rather than just randomly posting ideas in this forum, is there an official feature request portal where ideas can be submitted and reviewed, or maybe a forum category for these discussions?
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Posted 4 years ago

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Brian Ambler

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Hi Michael,

I will let one of my Project Manager colleagues who read these forums take a crack at what sounds like a feature request for a feature request portal :)

However, since you mentioned a forum category, the is one that exists already, in a sense. If you look on the home page, there is a "Conversations" bar and if you click on "Ideas" you can filter down to all of the ideas that have been posted on the community to date.

When posting, make sure to set your post type to "Idea" for it to be added to this category.

I have gone ahead and marked this post as an idea as well.

Hope this helps
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Scott M., Sr. Support Engineer

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Hello Michael,

To enter a Feature Request (FR), you can (1) speak with your Aerohive Sales Engineer or (2) contact your service provider and raise a support case.  The support case will serve as a tool to discuss and iron out the details of the FR.  If the FR is reasonable, a refined draft will be registered in an internal system where Aerohive personnel debate the merits of each.