Is there a way to add a static ARP entry?

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We have two printers with a static IP that are pinging within the same subnet, however won't respond to any communications outside that subnet. We have programs that work OUTSIDE the subnet the need to access the printer and can't at the moment.
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K Squared Networks

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Posted 5 years ago

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Mike Kouri, Official Rep

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K Squared, if you haven't already figured this out, this is most likely a printer configuration issue, it sounds like they do not have the correct default gateway defined on them so they don't know how to send packets off of their subnetwork (that's also one of the main reasons why static address assignment is relatively rare these days).
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K Squared Networks

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We figured it out already, prior to posting this we checked the all the static info to verify the addressing was correct (IT 101!).

Added a couple static entries to the switch (Aerohive Engineer told us that printers with statics have a hard time being put in arp caches).

Thanks for the reply though.
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Victor

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HIĀ 

What was the solution ?
Where you add ARP entries? My switch is not manageable

Thanks

Regards


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K Squared Networks

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Victor

We added the ARP entries manually to the switch and the APs picked it up. Maybe someone from @Aerohive can help you?
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Victor

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Ok, thanks.