Is there a way to increase the wireless signal strength through Aerohive Hive Manager?

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Hi,

Is there a way to increase the wireless signal strength through Aerohive Hive Manager?
There is a wall between the offices and people don't get a good signal. It is an AP121(HiveOS 6.1r6c.1794)and when I look at the wireless signal bar on the user's laptop, it shows only 1-2 bars. 

If there is a way in Aerohive Hive Manager, what is the recommended signal and where should I go and adjust it? 

Cheers,
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Jamie Cho

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Posted 3 years ago

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Dawn Douglass

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From the monitor menu, place a checkmark next to the AP for which you need to modify to power.  About half way down the page is the option to change the power level of the 2.4 and 5 GHZ radios.  The recommended transmit power is dependent on your environment - how close is the next AP, what is your client density and many other factors.  

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Jamie Cho

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It is about 20 feets? I guess.
For sure, if they don't get the signal from this AP, they don't get any wireless signal at all.  
When you mention the client density, does it mean how many users are using it normally? 
Normally it is less than 5 users. Cheers.
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Nick Lowe, Official Rep

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Prima facie, it sounds as if you'll likely need more APs to be honest.

Don't forget that it takes two to tango here - the client needs to talk back to the AP too.

You also want this to be at a 'healthy' data rate rather than scraping around at the lowest data rates that are offered.

You do need to consider capacity rather than just coverage, what rate over range is achievable in the environment.

Did you have a predictive site survey and a subsequent passive survey done to design the deployment?
(Edited)
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Jamie Cho

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I understand your points.

there are 5 users in 2 offices but there is only one AP in that area which is actully in another room.

the users have to get the signal from the AP but there are walls and walls. on the laptops, the wireless adapters are set for the best but when I see the signal bars are only a couple so they have to use a cable normally and now they want me to do something about it.

I don't think the data rate is low or it is somehow set at the lowerst data rates because when they go to the office where the AP is. The issue is gone. no problem to use.


1. there was a site survey before me but I think it was done poorly

2. have not done the predictive site survey on my own. plz, recommend me one program that I can use if you know any.

3. the power(dBm) of AP is set at auto I think I will chnage it to 20(highest). and see if it is better.


Thanks.







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Nick Lowe, Official Rep

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You say that the users have to get a signal from the AP, but you cannot circumvent the realities of physics! :P

The AP should be relocated to a better location and/or you need an additional AP.

It is likely based on what you have described that the AP is already operating at its maximum transmit power.

Again, do not forget that this is a two way process. The client has to be able to 'talk back to the AP.

I suggest that you consider engaging the services of a professionally company.
The software and hardware to do this properly is not cheap and you get somebody knowledgable assessing your deployment.

Data rates are selected dynamically based on environmental conditions.
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J. Goodnough, Champ

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To clarify, the radio on the AP is almost certainly stronger than the radio on the client device, which at the margins will create a situation where the signal transmitted by the AP can be received reliably by the client, but not vice versa.
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Jamie Cho

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It's not cheap so I am asked to do it. :(

I will take it as a chance to understand the wireless sytem better and also possibly  I will contact wireless people who cna do it properly. Thanks, guys.