Is HiveOS 8.0r1 reliable?

  • 1
  • Question
  • Updated 8 months ago
Just upgraded my HiveManager VM to 8.0r1.  I'm waiting until next week to upgrade my AP230 access points.  Just wanted to find out if anyone is running HiveOS 8.0r1 and what their opinion on it is so far.  Any issues?
Photo of Rob Pritchard

Rob Pritchard

  • 86 Posts
  • 8 Reply Likes

Posted 10 months ago

  • 1
Photo of Joan Borràs

Joan Borràs

  • 1 Post
  • 1 Reply Like
We upgraded some APs to 8.0r1 and we have a lot of disconnections in our clients.
People are working and has Intermittent and constant disconnections in 5ghz band

We downgraded the aps to 6.5r4 (with this firmware the issues dissapear)

B.R
Photo of Nick Lowe

Nick Lowe, Official Rep

  • 2491 Posts
  • 451 Reply Likes
There's a lot of 'moving parts' to a client maintaining a usable association. Data would be needed to troubleshoot behaviour seen in your environment. Did you open a case to understand and progress this? If not, I suggest that you do.
(Edited)
Photo of Fabien Gaille

Fabien Gaille

  • 53 Posts
  • 3 Reply Likes
I don't know for HiveOS but where I'm a bit disapointed, it's for the HiveManager. Every time I refresh a page, it looks like it loads the previous GUI and then, load the new one. 

=>

You can see the difference with the filter list or the checkbox. So basically, I'm browsing my infrastructure, begin to do something and 2-3 seconds later, it resets the GUI to the new design. It's quite annoying when you use a lot the filtered views.
Photo of Rob Pritchard

Rob Pritchard

  • 86 Posts
  • 8 Reply Likes
I wish I could.  I just did "Check for updates" in my HiveManager and it says I have the most current version. :-)
Photo of Nick Lowe

Nick Lowe, Official Rep

  • 2491 Posts
  • 451 Reply Likes
If you're running a VM, the update is on the support portal.

If you have a cloud hosted instance, let me know the VHM-ID and I can move it.

Nick
Photo of Rob Pritchard

Rob Pritchard

  • 86 Posts
  • 8 Reply Likes
Thanks.  We're running it on a VM.  I just upgraded to 8.0r1 a couple of weeks ago and our school year has already started so I'll wait to do the next upgrade over Christmas break.  I appreciate the info.
Photo of Rob Pritchard

Rob Pritchard

  • 86 Posts
  • 8 Reply Likes
Nick,
So it appears they fixed width of the drop down list for the APs after I upgraded to HiveManager 8.1r1, but when I look at my client lists the width of the drop down list is still the same, so they missed fixing that.  Can you report this and get it escalated so that this can be fixed in a near future update?
Photo of Nick Lowe

Nick Lowe, Official Rep

  • 2491 Posts
  • 451 Reply Likes
Hi Rob,

Sorry for the mix up. I have confirmed that the drop down size for clients, events and alarms will be fixed in the release after 8.1r2.

Regards,

Nick
Photo of Edu Tan

Edu Tan

  • 8 Posts
  • 0 Reply Likes
Our AP's 130 don't have any issues after upgraded to HiveOS 8.0r1.161337.
Photo of Jay

Jay

  • 18 Posts
  • 4 Reply Likes
We run 230s, 245Xs, 250s and 550s and the main issue that was seen is iPads and iPhones having connection issues.
Photo of Nick Lowe

Nick Lowe, Official Rep

  • 2491 Posts
  • 451 Reply Likes
Can you be more specific? In general, we find that issues like this are configuration and environment related rather than being being issues in HiveOS.
Photo of Jay

Jay

  • 18 Posts
  • 4 Reply Likes
This mainly an issue in 245X, 250 and 550 APs where where there is some kind of connection issue with an iPad.  I am going to say I have never seen it but I also have not heard anymore complaints since dropping it back to 7.0r3.  I might move it back little by little since I can push a delta on 8 but not on 7 on any of the above models.
Photo of BJ

BJ, Champ

  • 374 Posts
  • 45 Reply Likes
I attempted a deployment with AP230s and ran into VLAN issues. I backed out rather than troubleshooting.
Photo of Nick Lowe

Nick Lowe, Official Rep

  • 2491 Posts
  • 451 Reply Likes
Can you be more specific? :-)
Photo of Bill W.

Bill W.

  • 222 Posts
  • 35 Reply Likes
We've been running 8.0r1 on our AP250's for a while now, probably 80+ days. And we haven't encountered any issues. We didn't have issues with the previous version either.

As for HM 8.0r1, that is another story. No major issues, just don't like some of the visual changes. Primarily the change in the drop down boxes, it's difficult to read/find some entries if they have long names and/or there are a lot of entries.
Photo of Rob Pritchard

Rob Pritchard

  • 86 Posts
  • 8 Reply Likes
I agree with you on the drop down boxes.  I don't like the fact that the drop down boxes don't expand wide enough to see the longest name in the list.  That's something I'd like to see Aerohive fix.
Photo of HoldinOn

HoldinOn

  • 42 Posts
  • 0 Reply Likes
Is there any ADVANTAGE to upgrading? I consider an ADVANTAGE any gains in speed, reliability, security.  That is offset by DISADVANTAGES, such as slow, unreliable, or insecure. Dropping connections, as described above is the WORST type of speed and reliability.
Photo of Patrick Spencer

Patrick Spencer

  • 26 Posts
  • 4 Reply Likes
Upgrade to 8.1r1 is giving problems with AP130 and AP230. Lost of disconnects and more important, we set the AP's to 20db but in NG they appear to max out at 13db. Downgraded again to the golden 6.5r8 and the problem was gone. So i'll stick to the golden version. 
(Edited)
Photo of Ulrik Lind Mortensen

Ulrik Lind Mortensen

  • 1 Post
  • 0 Reply Likes
On AP 230 and 250 my output drop to 9db or lower. Even when i set them manually.  
Photo of Nick Lowe

Nick Lowe, Official Rep

  • 2491 Posts
  • 451 Reply Likes
Hi Patrick and Ulrik,

This is not a problem. Hopefully I can clarify.

There are separate power limits (ceiling values) in HiveOS, the board limit (hardware limit), the regulatory limit and user configured limit.

These limits are per transmit chain limits and the lowest of these three limits dictates the power that a radio will actually use.

The power level reported by was just the user limit prior to HiveOS 8.1r1 but now more closely represents the actual power that the radio is using. This should therefore be more accurate than it has previously been.

This change to the reporting is not client service affecting as it does not change the actual TX power used from previous HiveOS releases.

Thanks,

Nick