Internet speed is significantly slower when connected to my Aerohive AP than when I am plugged directly into the switch.

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  • Updated 2 years ago
I have worked with Aerohive support for the last year and a half to optimize my wifi environment, but I am still having issues.  Here is my current setup:

Firmware Version: HiveOS 6.6r2a Irvine.2309
AP: Aerohive AP230

My speed when plugged into the switch directly was 160Mb/s.
My speed when connected to my aerohive ap is ~60Mb/s.

Some of the steps I have taken with Aerohive support to improve my environment have been to put an emphasis on 5Ghz 802.11ac.  Put the APs on dynamic channels.  They have adjusted radio rates, helped me configure the radio profiles, essentially everything in my environment has been adjusted, tweaked, and setup according to the recommendations of Aerohive support.  

My question is, how can i get my wifi speed closer to the speed of being connected directly into the switch?  Any suggestions for improvements or things I should try? It seems to me that after working with support techs for this long I should have it more dialed in.  Is there a limit in speed for this APs or something?  
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Grant Duval

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Posted 2 years ago

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Brian Powers, Champ

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What type of devices are these?  Specifically?  Make/Model #s?
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Grant Duval

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Mostly top of the line 2015 13" Macbook Pro are connecting to Aerohive AP230 APs.  
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Brian Powers, Champ

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Can you show me information of an associated device?  Under the monitor tab?  

Can you also show me how the radio profile is configured for the APs?  Is this radio profile the same across the site?  

A simpler approach may be a complete running config on a particular AP (exclude any site specific configuration information that you don't want public) and I/we can dig through that to see how things are configured...
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BJ, Champ

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How are you measuring throughput? Are you using an Internet speed test or something locally? If you hold down the option key when clicking on the wifi icon on one of your MBPs, what is the reported RSSI and Tx Rate?
Have you checked the links between your APs and switches? Any errors, CRCs, duplex mismatches, etc?

Best,
BJ
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Chris Lewis

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I am having the same issues in my environment. We have AP230's and have tweaked and retweaked the settings and we max out at 35 Mbs to the internet. As soon as I plug hard wired in I get 100Mbs. If I have 2 exact machines, Dell Latitudes with Windows 10 and Office 2016 and switch them back and forth you can actually see the internet being much slower on the Wifi. Now granted we have some older devices and can't run 5G to everything but the slow down shouldn't be that great. Any things I can check or settings I can remove to uncork this and get the internet going much better?
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Aaron Valente

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I have had good fortune manually assigning channels for my 2.4 and 5 ghz radios as well as adjusting the power settings down to max at about 13 and adjusting the radio profile to a 20 ghz mode. The auto settings must have been overlapping the channels and causing confusion.  You may very well have done all of this as it seems you've quite extensively tweaked but I figured I would throw this out there.