If the PPSK changes, why can't the SSID change as well?

  • 4
  • Idea
  • Updated 2 years ago
Feature Request: can we create an SSID that contains a variable in its name,for example "See Reception for the Passcode for 22nd May 2013"
That way if you are using a Code-of-the-Day PPSK for Visitors, a machine that has visited the facility in the past will not recognise the Visitor SSID as one it has previously attached to in the past (and so will not try to use the old PPSK it used when it previously joined the network)
Photo of Terence Fleming ThinkWireless

Terence Fleming ThinkWireless, Champ

  • 79 Posts
  • 27 Reply Likes

Posted 5 years ago

  • 4
Photo of Devin Akin

Devin Akin

  • 3 Posts
  • 1 Reply Like
This sounds like a very useful idea for upgrading guest access with PPSK. Thanks Terence!
Photo of Sarah Banks

Sarah Banks

  • 75 Posts
  • 4 Reply Likes
Hi Terence, can you help me understand what you're trying to do here? Are you trying to ensure that the user only has access to the network that one day; so that when they come back, they have to request new access?
Photo of Terence Fleming ThinkWireless

Terence Fleming ThinkWireless, Champ

  • 79 Posts
  • 27 Reply Likes
Hi Sarah, I'm trying to ensure that a device which has used a temporary passcode in the past does not try to reconnect to the same SSID with an old password, which ends up in a Support call to me. And takes my time away from selling other Aerohive networks :-)

I get regular support calls from customers who offer guest access on a "Code-of-the -Day" basis. The call usually goes like this: "Hi Terence, we have a bunch of Visitors here who can't get on the Guest wireless network" "OK, are they using the correct password?" "No, their phone isn't even asking for a password" "OK have they ever been here before? " Oh yes, they were here yesterday/last week and had no problems then" "OK, then you need to tell their devices to Forget The Network, so that when they re-attach they will be asked for today's password" "How do I do that?" ""

If, however, the SSID was "Daily Passcode for 26 July 2013" then when they come back on the 27th July, their device would recognise the Guest wireless as a New Network, and would challenge them for the Daily Passcode.

Hope this makes sense!!
Photo of Gregor Vucajnk

Gregor Vucajnk, Official Rep

  • 74 Posts
  • 27 Reply Likes
Great thinking Terence!
Photo of Crowdie

Crowdie, Champ

  • 972 Posts
  • 272 Reply Likes
Sounds like a very good idea to me.
Photo of David Coleman

David Coleman, Official Rep

  • 209 Posts
  • 164 Reply Likes
Terrance brings up an intersting problem we see very often. Windows and/or the MacOS caches the PPSK for the Guest SSID. So if the guest user tries to connect to the Guest SSID with a new PPSK... the only way to do this is to remove the WLAN profile in the laptop OS. The problem is that most guest users do not have those skill sets and therfore the calls to the Help Desk. The issue is on the client side, but it does cause problems in the field all the time.

Interesting suggestion Terrence. Hope all is well in New Zealand.
Photo of Crowdie

Crowdie, Champ

  • 972 Posts
  • 272 Reply Likes
As long as you keep Terrence away from the CA certificates during Aerohive 802.1x training everything is good down here :-)
Photo of Sarah Banks

Sarah Banks

  • 75 Posts
  • 4 Reply Likes
Hi Terrance, thanks for the information; your want is inline with other feedback I've received. We are taking this idea into consideration. :)
Photo of Kevin Whelan

Kevin Whelan

  • 53 Posts
  • 2 Reply Likes
Just bumping this thread, Any updates as guest access still has same issue
Photo of mr bee

mr bee

  • 77 Posts
  • 0 Reply Likes

will this feature request be implemented ?