ID Manager certificate renew is failed 8 times

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  • Updated 3 years ago
I have read this critical alarm in my hivemanager some times in the last days: "ID Manager certificate renew is failed 8 times, current certificate has expired, localtime: 2015-01-15 02:20:37"  
I have noticed that 2 APs have their Radsec certificates expired. However I dont know where is the problem. I mean, some APs could renew their certificates satisfactory except 2 APs.

Can I renew the certificate manually? How can i do it?

Thanks
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Noa

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  • frustrated

Posted 4 years ago

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Andrew Garcia, Official Rep

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Are you running HiveOS 6.1r6 on your APs by any chance?  I saw similar messages when I was using that version.  The underlying issue was fixed in 6.2r1 and above.

 
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Noa

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Yes, APs are running HiveOS 6.1r6. Thank you very much.
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Andrew Garcia, Official Rep

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If you can't upgrade anytime soon, try rebooting the AP, then pushing a complete config to it.  the issue had something to do with a resource leak, which a reboot should clear up for awhile.  The complete config will refresh the IDM certificates.
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Nick Lowe, Official Rep

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What's the resolution for AP320/AP340 users who can't go any further than 6.1r6?
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Andrew Garcia, Official Rep

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I'm not sure whether that issue pertains to the Ap320/340, actually.  I have only seen it in AP330 and AP121.