How do I configure for an external radius?

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  • Updated 5 years ago
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Is there a resource available that explains the nesecarry steps needed to configure an external Radius on HiveAP. I keep getting the following error messages when using the Radius test tool.

"There is no configuration on the HiveAP for the specified RADIUS server"
or
"The RADIUS server domain name cannot be resolved."
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Jornt Weyts

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Posted 5 years ago

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Photo of Abby S

Abby S, Employee

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Hi Jornt,

I'm sure it's available in the deployment guide, which can be found in the HiveManager Help link in the upper right of your screen under "Videos and Guides" (also, at this link: http://www.aerohive.com/330000/docs/h...).

The easiest path is to go to Configuration - Select your Policy - and then select "Authentication" in your SSID. This will drop you right into the "AAA Client Settings" screen, where you can input the IP address of your RADIUS server, the shared secret, and the ports required. Once this is configured, make sure to apply the policy to your access point and try again! Let us know how it goes!