How do we change the email address that receives portal notifications?

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  • Updated 4 years ago
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How do we change the email address that receives portal notifications such as this?

Subject: Aerohive Notification of MyHive portal Maintenance

Dear Aerohive Customer,

We are writing to notify you that a service maintenance is planned for MyHive portal, impacting your HiveManager Online account access. This service maintenance window enables deployment of infrastructure enhancements and/or new functionality available within our Cloud Services Platform. This maintenance event will not affect your hardware devices, nor their ability to continue serving clients. Your HiveManager Online (HMOL) running version will remain unchanged.
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carlos

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Posted 4 years ago

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Gary Smith, Official Rep

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Hi Carlos,

This address is typically the address used when creating the account and is therefore the main administrator account. You could request that this account is changed via a support ticket if required.

Kind Regards,
Gary Smith