How do I create a "Connect" account

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  • Updated 1 year ago

I have some "old" AP120 AP121 access points - (and also an ex trial AP230) which I understand that I might be able to use via a "free" (albeit with some limitations) "connect" account.

I took a quick scout around the web site - and can see links to lots of stuff - including setting up a free trial etc...but I just need to create a connect account. How do I do this?

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Alan Davies

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Posted 1 year ago

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Sam Lynn, Moderator

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Hello Alan,

To create a Connect account you'll want to go to cloud.aerohive.com and click "Register Now". You'll want to fill in the requested information and once you submit this you should get an email welcoming you to NG and telling you how to proceed. Once you get this email, the next step will take you to a page where you have three options: Use Select and enter your entitlement key, use Select for 30 days on a temporary entitlement key, or use Connect without an entitlement key. Once you choose Connect, you should be good to go. You'll know you are in Connect because you'll see gold up-arrow icons next to the features that are only available in Select.

Hope this helps!
(Edited)
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Jonas Dekkers

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Only ap130 and ap122 are supported i think
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Sam Lynn, Moderator

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According to the documentation that is correct, however the rest of the AP models (as well as other devices) will be supported in the future.
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Carsten Buchenau, Champ

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I have successfully connected AP121 and AP370 to an Connect account. While this might not be "officially supported", there is no technical restriction other than that it must be supported by NG in general. So AP110 and BR100 in AP-mode, for example, will not work, but AP120 etc are ok.
(Edited)