HM NG VA cannot communicate with the Licensing server due proxy in network

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  • Updated 5 months ago
Hi,

I have installed HiveManager NG VA successfully and after logging in entered the entitlement key but it was unable to validate. I got to know due to proxy server in the network, HM NG VA cannot communicate with Licensing server, is there any settings or option where we can use the proxy settings to communicate with the licensing server?
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Hemang

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Posted 5 months ago

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Terence Fleming ThinkWireless, Champ

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Generally there will be a setting somewhere on your proxy server where you can instruct the server to trust traffic from particular IP addresses
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Hemang

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HI Terence,

There is a company policy of not bypassing the proxy server for any ip address. So I wanted to know if anything that can be done on HM NG settings?

11.26.3.5 is the version of my ova file.
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Terence Fleming ThinkWireless, Champ

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Not that I am aware of that lot wiser heads than mine on this forum

It sounds to me like you only need a one time connection to the internet so perhaps you can put your hivemanager on a different network or downstream of a trusted device?
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Brian Powers, Champ

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You do not see the below options to configure License Server access settings?  Or will this not accomplish what you're trying to do?
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Hemang

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Got it.. Thanks Brian. Its working