HM NG: switch details > Connected clients only displays MAC, no IP, no Hostname

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  • Updated 11 months ago
  • (Edited)
Hello All, I have been discussing and asking this for a looooooong time ( months) to the local Aerohive team, I am sure they reported the issue but still I cannot see the solutions.

For a 2208P or 2224P series Switch, under Device Details - Connected Clients, only MAC ADDRESSES are visible, no IPv4/6, no Hostname. When the switches had their "native HiveOs" those info where clearly visible but since the move to HiveAgent it's all gone.

My customers are very anxious to see this solved  because this will greatly help them in troubleshooting the proper deployment of remote branches typically installed by non-IT people under a defined connectivity scheme and then finalized from the HQ IT.

If the solution is around the corner and you can share when this will happen great, otherwhise just take away the empty columns and avoid setting false expectations, it's really annoying...

Sorry for being direct but I have done with trying to justify this to the customers and I am giving up unless you provide a solution

Sample below


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Franco Gobbetti

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Posted 11 months ago

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