HM Classic On-Prem Licensing Erro

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  • Updated 5 months ago
Hi,

We have purchased the on premise hivemanager and have 17 devices on it. It was working pretty well until we had HM upgrade and it failed. So we installed an .ova file on an ESXi server and it was saying we had no license. Aerohive gave us a first time entitlement key and we could use our existing license once the first time entitlement key was installed. However, now it says that the first time entitlement key is expired(one day after its installation) and the device number on our existing license is showing zero ? Can someone illuminate me about the licensing process please?

yucel.
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Yucel Ozdemir

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Posted 5 months ago

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