HiveManager Online Data Distribution

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  • Updated 4 years ago
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If a HiveManager Online is utilised in Europe, for example, what guarantees to we have that:

* The data will not be distributed in any way outside Europe.
* The third party data centres will not make the data available to juristictions other than the one the data centre is located in.
* The third party data centres will not make the data available to the local huristiction until after a public judicial process.

I undestand that the control plane does not traverse the Internet but the HiveManager Online instance stores Private PSK personal data, for instance.

I am scoping a project requiring HiveManager Online instances around the world and this issue has been raised. I am sure you will know why it has been raised.
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Crowdie, Champ

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Posted 4 years ago

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Gregor Vucajnk, Official Rep

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There is always legitimate consideration about privacy, amplified by the recent events.

What Aerohive can do is provide options for the clients to host their own HiveManager, either virtual or an appliance and thus controlling the solution end to end themselves. This may be more attractive to some customers.
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Crowdie, Champ

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In our case the customer is definitely requiring a public cloud solution but if, for example, the data from a European HMOL was only distributed with Europe (backups, redundancy, etc.) then we are OK. However, if the data is being distributed for any reason to a specific country that has been in the news a lot recently then we have an issue.

With the European response to recent events likely to be much stricter data protection laws I doubt my customer is going to be the only company affected by the recent events.

I have looked through the HMOL solution brief and it refers to third party data centres and this can be another issue. A number of companies running data centres are known to have created conduits for a certain country's government agencies to access customer's data without any juducial oversight. Is Aerohive able to confirm that the data centres they utilise for storing HMOL data are not owned by the companies known to have these conduits?
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Hi Crowdie - Just a update to let you know we are working on this and will be getting back to you with a response.
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Praveen Raghuraman

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Hi Crowdie,

The data centers that handle Europe are located within the EU region so no data is distributed outside of Europe.

Our data centers are also in compliance with the following standards:
- SSAE 16 Type II Attestation
- PCI Compliance
- HIPAA Business Associate
- U.S. Commerce Department Safe Harbor Certification: which signifies that policies and procedures that meet the privacy standards of the European Commission's Directive on Data Protection are adhered to.

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Crowdie, Champ

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Praveen, thanks for that information on the EU data centers.