Hivemanager is broken

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  • Question
  • Updated 1 year ago
I am in the finale stages of preparing maps for my new deployment in HM and every time i open a floor plan, all of the APs are bunched up in the top left corner and the heat maps don't work.I've tried on several different computers in Firefox and IE.

What's going on? Is it just me?
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Desmond

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Posted 1 year ago

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Brian Powers, Champ

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You have to unlock them and manually place them in their proper locations.  Has this been done?  If not, scale the map first.  Then look for a unlock tickbox and untick it.  From there, you can move the APs where they need to be.
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Desmond

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I can look, but I wasn't aware of a lock or unlock. This is weird because it just started doing this.


This is what I saw, I see the 1st floor plan without walls or APs and up in the corner is all of the walls and APs.


If I "+" and then "-" they pop out onto the floor plan. When I goto the heat map, some show strength and some do not.


I'm on the highway right now so I'll have to look and update when I get to a computer.


Thanks
(Edited)
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Desmond

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This is old, but I did not respond with the fix:

Time.

It started working as expected later on its own without any further actions by me.