HiveAP 230 not managed by HMOL

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  • Updated 3 years ago
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Hi guys,
I have 16 APs (HiveAP230), there only 6 of them are connect, the rest is not.
The licences are 16.
I can ping HMOL from HiveAP.
port UDP 12222 is opened.

Any idea what cause this issue?
Thanks
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tung hoang

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Posted 3 years ago

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Ruwan Indika

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Hi Tung,

Please post the output for commands below from an AP that is not connecting to the HiveManager,

show L3 interfaces
show capwap client
show dns
ping hm-aus-024.aerohive.com
capwap ping hm-aus-024.aerohive.com
(Edited)
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tung hoang

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Hi Ruwan,
Here is the output for show cli and L3:


Here is the output for dns and ping:

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Ruwan Indika

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Hi Tung,

The VHM name is missing in the capwap configuration. Please enter the following commands and the APs will connect to the HiveManager,

capwap client vhm-name manurewasouth.school.nz

capwap client enable

save config

(Edited)
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tung hoang

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Thank you so much Ruwan.
I try these cli before, but I type "VHM-MXRZ2B" instead of vhm-name.

Thanks a lot.

Can you help me a bit with RADIUS authentication?

Cheers
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Ruwan Indika

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Hi Tung,

I posted the radius test instructions to your questions "Test RADIUS from HiveAP230"