HiveManager

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  • Updated 4 years ago
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  • (Edited)
Hello,

I have 6 new devices in my unmanaged devices. I have configured one but how to i move it from there to managed devices. Do i have to remove the serial number and re add it into the managed devices?

Regards
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Martyn Hepple

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Posted 4 years ago

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Andrew MacTaggart, Champ

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did you update the config to the device?

Generally after you update the config the first time and the device reboots it will show up under managed devices.
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Martyn Hepple

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I updated the device and put it's static IP address in via the Hive Manager. Monitor - All devices - Unmanged devices and all the serial numbers are there. I clicked on the one i want to configure. Changed the settings and clicked save. It is still sitting in unmanaged devices.

Regards
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Andrew MacTaggart, Champ

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so you select device > then modify > then save > then update device  and after a complete upload of the config it still stays in unmanaged?


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Carsten Buchenau, Champ

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As Andrew pointed out already, just a "save" is only saving the changes inside the HM data base. You still have to perform the Update / Update Devices.

To do so the first time, you must assign your devices to a Network Policy first! The Update/Update Devices process will then automatically perform a complete upload and trigger a reboot.
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Martyn Hepple

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Working now! AP was picking up a DHCP address from the range that has a proxy set so the AP couldn't find it way out to the Hive Manager.

Cheers for the help
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Mohanantass

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Hi Team, 

I need some suggestion here. 

I have HMOL installed with 10 AP's for 6 Years license and 5 AP's with 1 Year license. After 1 year the 5 AP's license will expiry and if push the config it might make the other AP's which has 10 years license group AP's as un-managed also. this is because the license never tigh to the AP's Serial numbers. 

any suggestion for this situation. 

Regards, 
Mohan